Customer Satisfaction Survey

Live Report

03-Jul-2025 11:09:45 PM

There are a total of 28 responses FROM 26-Feb-2009 to 13-Aug-2016.

1. How would you rate our store in terms of...

   1)	Courtesy and Service
   	Percent Count Answers 50.0% 14/28 Excellent 25.0% 7/28 Very good 14.3% 4/28 Average 3.6% 1/28 Fair 7.1% 2/28 Poor   100.0% 28/28 Summary
   2)	Store Cleanliness
   	Percent Count Answers 48.1% 13/27 Excellent 25.9% 7/27 Very good 7.4% 2/27 Average 11.1% 3/27 Fair 7.4% 2/27 Poor   100.0% 27/27 Summary
   3)	Selection and Variety
   	Percent Count Answers 39.3% 11/28 Excellent 28.6% 8/28 Very good 25.0% 7/28 Average 3.6% 1/28 Fair 3.6% 1/28 Poor   100.0% 28/28 Summary
   4)	Produce Quality/Freshness
   	Percent Count Answers 40.0% 10/25 Excellent 24.0% 6/25 Very good 20.0% 5/25 Average 12.0% 3/25 Fair 4.0% 1/25 Poor   100.0% 25/25 Summary
   5)	Meat Quality/Freshness
   	Percent Count Answers 42.3% 11/26 Excellent 23.1% 6/26 Very good 26.9% 7/26 Average 3.8% 1/26 Fair 3.8% 1/26 Poor   100.0% 26/26 Summary
   6)	Dairy Quality/Freshness
   	Percent Count Answers 38.5% 10/26 Excellent 23.1% 6/26 Very good 23.1% 6/26 Average 7.7% 2/26 Fair 7.7% 2/26 Poor   100.0% 26/26 Summary
   7)	Bakery Quality/Freshness
   	Percent Count Answers 38.5% 10/26 Excellent 23.1% 6/26 Very good 23.1% 6/26 Average 3.8% 1/26 Fair 11.5% 3/26 Poor   100.0% 26/26 Summary
   8)	Regular Prices
   	Percent Count Answers 42.3% 11/26 Excellent 34.6% 9/26 Very good 15.4% 4/26 Average 3.8% 1/26 Fair 3.8% 1/26 Poor   100.0% 26/26 Summary

   
   
   

2. How can we better serve you?

   • ok
   • ok
   • nothing
   • jgfjjff
   • I prefer to shop at superstore rather than any other grocery store. On my last visit I brought a previous receipt where an item had been scanned twice. The coustomer service was polite and returned my money without any problem.
   • Improve the service so it will benefit the customer
   • more free stuff
   • gDacmc cklucuqeivcp, [url=http://vgxbvkuqbtqe.com/]vgxbvkuqbtqe[/url], [link=http://uhspdvvccohb.com/]uhspdvvccohb[/link], http://mmxdvrcwauvg.com/
   • by providing mobile information facilities
   • Cashier places my frozen berry with fried chicken in same bag.
   • More cashiers
   • go back to sprinkling the blizzards with the topping of the blizzard
   • nothing did really great job.
   • Bring back breezes - I want frozen yogurt
   • n/a
   • n/q
   • More staff walking around to ask questions to
   • UH21og http://www.FyLitCl7Pf7kjQdDUOLQOuaxTXbj5iNG.com
   
   
   

3. What is your gender?

   	Percent	Count	Answers
   	46.4%	13/28	Male
   	53.6%	15/28	Female
   	100.0%	28/28	Summary

   
   
   

4. What is your age?

   	Percent	Count	Answers
   	21.4%	6/28	18 or under
   	21.4%	6/28	19-24
   	10.7%	3/28	25-34
   	10.7%	3/28	35-44
   	3.6%	1/28	45-54
   	17.9%	5/28	55-64
   	14.3%	4/28	65 or more
   	100.0%	28/28	Summary

   
   
   

5. What is your annual household income?

   	Percent	Count	Answers
   	42.9%	12/28	Under $25,000
   	21.4%	6/28	$25,000 - $44,999
   	7.1%	2/28	$45,000 - $64,999
   	3.6%	1/28	$65,000 - $94,999
   	10.7%	3/28	$95,000 - $124,999
   	14.3%	4/28	$125,000 or more
   	100.0%	28/28	Summary